Last Updated: 13 October 2026

At INTIMA Wellness (“INTIMA”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://intimawellness.in/, or purchase our products.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal Information: Your name, mobile number, email address (if provided), and delivery address.
• Order Information: Products purchased, order details, payment status, and transaction reference.
• Payment Information: Payments are processed through our payment gateway. We do not intentionally store your full card details, UPI PIN, or banking passwords on our servers.
• Technical Information: Your IP address, browser type, device information, website activity, and cookies, where applicable.

2. How We Use Your Information

We use your information to:

• Process and confirm your orders.
• Arrange product packaging, shipping, and delivery.
• Send order confirmations and delivery updates.
• Respond to customer queries and provide support.
• Process refunds or resolve payment-related issues, where applicable.
• Improve our website, products, and customer experience.
• Prevent fraudulent transactions and maintain website security.
• Comply with applicable legal and regulatory requirements.

3. Online Payments

INTIMA Wellness accepts online payments through the payment options available on our website. Cash on Delivery (COD) is not available.

Payments are handled by third-party payment service providers. Your payment information may be processed according to their respective privacy policies and security practices.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Payment gateways: To process online transactions.
• Delivery and logistics partners: To deliver your orders.
• Website and technology providers: To maintain website functionality and security.
• Legal or regulatory authorities: Where disclosure is required by applicable law.

These parties may access only the information reasonably necessary to perform their services, subject to applicable requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain website functionality, understand visitor behaviour, improve user experience, and measure advertising performance.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

If we use analytics or advertising tools, such as Meta Pixel or similar technologies, those tools may collect information about your website interactions in accordance with their applicable policies and your available privacy choices.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable law.

8. Your Privacy Rights

Subject to applicable laws, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent for processing activities where consent is the applicable legal basis.
• Raise a privacy-related concern or complaint.

To make a request, please contact us using the details provided below. We may need to verify your identity before processing your request.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, including payment gateways and delivery providers. These services operate under their own privacy policies and terms.

INTIMA Wellness is not responsible for the privacy practices of independent third-party websites or services.

10. Children’s Privacy

Our website and products are not intended to be directed at children. We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws. Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Brand: INTIMA Wellness
Website: https://intimawellness.in/
Email:intimawellness69@gmail.com
Phone: 7888964026

We will review and respond to privacy-related requests in accordance with applicable laws.